Vendor Order Management

Vendors have a dedicated frontend dashboard where they can view and manage their products, orders, earnings, staff, and much more.

Orders Table in the Vendor Dashboard

In the table above, vendors can view all their orders, as well as sort and search them by status, customer, date, or products purchased.

Vendors can also use the "CSV" / "PDF" / "Print" buttons to download lists of their orders.

Order Details Page

When sellers click on an order, it opens the order details page:

Order Details Page in the Vendor Dashboard

This page shows the billing and shipping details of the order, its status, date, order value, the vendor's earnings, and any order notes.

Vendors can add order notes either for their own reference (private notes) or to inform the customer (customer notes, which trigger a notification to the customer).

The order items are shown in detail, and the vendor can view all items, fees, coupons, tax, discounts, and shipping options chosen by the customer:

Order Items in the Order Details Page

Here vendors can also configure downloadable product permissions:

This allows them to link specific products and grant customers permission to download them. Only the seller's own products are listed.

Changing Order Status

The admin or shop manager can control whether sellers have the ability to change the status of an order. This is configured in MarketKing -> Settings -> Vendor Capabilities.

Global order change status setting for vendors

If this setting (a global setting that affects all vendors) is disabled, the admin can still enable it for specific vendors on each vendor's profile page.

You can read more about how MarketKing splits multi-vendor orders into multiple sub-orders, and how each vendor only controls and views their own orders.

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